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Our dealer support team is here to help you win more projects and grow your business
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Dealer Support Topics
Our team is here to support you in every aspect of your business
Dealer Pricing
Questions about wholesale pricing, volume discounts, or payment terms
Product Information
Specifications, configurations, materials, or custom options
Technical Support
Installation questions, CAD files, or job-site troubleshooting
Documentation
Submittal packages, spec sheets, or project-specific docs
Dealer Application
Information about becoming an Encompass dealer
General Inquiry
Any other questions about products or services
Not a Dealer Yet?
Join 500+ remodeling contractors growing their business with Encompass shower bases
Apply for Dealer AccessFrequently Asked Questions
Common questions from dealers and contractors
Once your dealer application is approved (typically 2-3 business days), you'll receive immediate access to dealer pricing and can place orders right away.
Yes! We offer comprehensive dealer support including installation videos, technical documentation, CAD files, and a dedicated support line for job-site questions.
Absolutely. Contact our team with your project requirements and we'll provide custom CAD files, BIM models, or project-specific documentation to help you win the bid.
Standard lead time is 10-15 business days. Rush production may be available for premium projects—contact dealer support to discuss your timeline and options.
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Our dealer support team is available Monday-Friday, 8am-5pm Mountain Time